Terms and Conditions

Terms and Conditions for The Unbiased Birth Club Classes

Last Updated: July 2026

Please read these Terms and Conditions carefully before booking your course. By completing a booking and submitting your payment, you enter into a legally binding contract with Priyanka Bedia Salamonczyk, trading as The Unbiased Birth Club (“we”, “us”, “our”).

1. Our Contract with You

1.1. The Agreement: These terms, along with our website privacy policy and your booking confirmation email, make up the full agreement between you and us.

1.2. Our Standards: We promise to deliver your antenatal course with reasonable care, skill, and professionalism, in line with UK consumer standards.

1.3. Who is Included: Your course fee covers entry for the pregnant person and one designated support person. Both people must be registered and the support person must be the same throughout the course.

 

2. Bookings, Fees, and Payments

2.1. Securing Your Place: Your booking is only officially confirmed once we receive your completed registration form and full payment. On receipt of this, we will send you a confirmation email. Your agreement with The Unbiased Birth Club becomes legally binding from when your booking confirmation email arrives. Please note that at our discretion we reserve the right to review or refuse any registration.

2.2. Pricing: All prices shown on our website are transparent and include all applicable taxes and transaction fees. All prices are stated in GBP.

2.3. Your Details: Please ensure the email address and phone number you provide at checkout are correct, as we use these to send your course links and updates.

2.4 Minimum Numbers: For any of our courses, we require at least four bookings. If we don’t have this minimum number, or due to other unforeseen circumstances, we may have to cancel the course. If this happens, we will email you to offer another course place (if available) or give you a full refund.

2.4. Failed Payments: If we have agreed to a payment installment plan with you and a payment fails, we reserve the right to pause your access to the course until your balance is brought up to date. We reserve the right to cancel booking if a payment is reversed, disputed or if we have reason to suspect fraudulent activity.

2.5 Waiting Lists: Waiting list places will be offered in order of date joined (earliest to latest), if a place becomes available. Once contacted, if you do not accept the place by completing the registration form and make a full payment within 3 days, then your place will be removed and we will move onto the next person on the waiting list.

 

3. Your Right to Cancel and Receive a Refund

3.1. The 14-Day Cooling-Off Window: By law, you have the right to cancel your booking for any reason within 14 days of making your payment. If you cancel during these 14 days, you will get a full refund. Please note that if your course starts within this 14-day window and you choose to attend, you agree to pay for the sessions you have already taken if you choose to cancel after.

3.2. Cancellations After the 14 Days: If you need to cancel after your 14-day cooling-off window has closed, refunds are calculated based on how much time we have to try and resell your ticket:

    • More than 6 weeks before the course starts: You will receive a full refund, minus a £5 fee to cover our administration costs.
    • 4 to 6 weeks before the course starts: You will receive a 50% refund.
  • 2 to 4 weeks before the course starts: You will receive a 25% refund.
  • Less than 2 weeks before the course starts: No refund can be given, as it is very difficult for us to fill a space at such short notice.

3.3. Exceptional Circumstances: If you are no longer able to attend the course due to exceptional circumstances, refunds will be processed based on how much of the course you have experienced. We consider exceptional circumstances to include your baby arriving prematurely (before 37 weeks), a pregnancy related bereavement or a diagnosed medical issue that is backed up by a midwife or doctor’s letter. Please note that your baby arriving a full term (after 37 weeks of pregnancy) and moving house are not considered as exceptional circumstances.

  • No sessions attended or course materials received: Full refund minus a £5 transaction fee
  • Handbook received, no sessions attended: You will receive a 75% refund
  • 1 session attended or recording shared: You will receive a 50% refund
  • 2 session attended or recording shared: You will receive a 25% refund
  • 3 sessions attended: No refund can be given

 

4. Changes or Cancellations Made by Us

4.1. Unforeseen Events: We will always do our absolute best to run our courses as planned. However, if things outside our control happen (for example but not limited to course leader illness, severe weather, or internet outages) we reserve the right to change dates, times, or locations. In the event of a “force majeure” (including but not limited to a natural disaster, act of God, pandemic, war or government rules) we are legally paused from delivering the course and cannot be held financially responsible for the disruption. We will make every sensible effort to resume our sessions as soon as the issue clears up. Should this disruption stretch past 30 days, either party can cancel the remaining contract immediately by putting it in writing.

4.2. Rescheduled Sessions: If we have to change a date, we will give you as much notice as possible and offer an alternative slot. If you are unable to make the new date, we will provide a recorded version for that session. Please note that this does not apply to social events.

4.3. Full Cancellations: In the unlikely event that we have to cancel an entire course, our financial liability to you is strictly limited to giving you a full refund of the money you paid us. We do not accept responsibility for any extra costs incurred yourself, such as travel, childcare, or accommodation.

4.4. Missed Sessions: We are unable to refund missed sessions (for example due to your own illness, traffic or scheduling conflict) and we are not obligated to provide a private catch-up session. We will always share the recorded session for you to catch up on the course material.

 

5. Important Medical Disclaimer

5.1. Education, Not Medical Advice: All content and material used in our classes are for general educational and community purposes only and we do not act as your healthcare team. We are unable to give you personalised or individual medical guidance about your pregnancy, labour or newborn baby. Nothing we teach should ever be taken as a medical diagnosis, clinical treatment, or medical advice. You should always consult your own NHS or private healthcare team regarding your own care and any medical decisions. We cannot be held liable for any decisions made based on information from our courses or materials or any medical outcomes for you or your baby.

5.3. Health and Safety: You accept full responsibility for your own physical health and comfort during our courses and agree to only take part within your own safe limits. We accept no liability for any injury, loss or damage suffered during or as a result of your participation in our course or reliance on the information provided.

 

6. Financial Liability

6.1. Legal Protections: Nothing in these terms limits our liability for things the law does not allow us to exclude, such as proven personal injury or death caused directly by our negligence.

6.2. Maximum Liability: Outside of clause 6.1, our total financial liability to you for any breach of contract or negligence is strictly capped at the exact total amount you paid for your course fee.

6.3. No Indirect Losses: We are not financially responsible for any indirect losses, loss of personal earnings, or emotional distress.

6.4. Guest Speakers: We pick our guest contributors with great care, but we cannot accept liability for autonomous advice given by independent third-party speakers who do not work directly for our business.

 

7. Intellectual Property & Copyright

7.1. Our Materials: All course content given to you (included but not limited to the handbook, partner guides, printed materials, digital materials, session recordings and website) are the exclusive property of The Unbiased Birth Club. All course content is fully protected under UK intellectual property and copyright laws. All of these assets belong exclusively to The Unbiased Birth Club and all rights are reserved.

7.2. Personal Use Only: All materials provided by The Unbiased Birth Club are strictly for your own private use only to prepare for your baby. You must not copy, share, film, modify or resell any part of our course materials or curriculum to anyone else under any circumstances. Sharing or distributing any course materials (including our handbook, partner guides or class recordings) without permission is strictly prohibited. Doing so will mean your course access is terminated immediately, your right to use any of our course material will end and we may pursue legal action against you.

8. Venue Rules and Code of Conduct

8.1. Inclusivity: We work hard to create a warm, inclusive, and safe space for every type of family. We have a zero-tolerance policy for any abusive, discriminatory, or disruptive behavior toward our instructors or fellow parents.

8.2. Ejection: We reserve the right to immediately remove anyone from a live online class or an in-person social who violates this code of conduct, without giving a refund.

8.3. Venue Rules: When attending in-person local socials, you agree to abide by the safety rules of the hired venue. You accept responsibility for any accidental damage caused to venue property by yourself or your support person.

8.4 Photography: Occasionally we capture photos or videos during our in-person socials to promote our community on our website and social media. Because being featured in these visuals involves handling your personal data, we rely on the “legitimate interests” framework of the UK GDPR as our legal reason for using this media. If you prefer not to appear in any of our marketing materials, please send us an email ahead of time at priyanka@unbiasedbirth.co.uk. If you choose to opt out, we will do everything reasonably possible to make sure you are kept out of any promotional content.

9. Data Protection

9.1. We look after your personal data and privacy very carefully. Everything you share with us is handled securely in strict accordance with UK GDPR legislation and our Privacy Policy.

10. Complaints Procedure

10.1. We want you to have an amazing experience. If you are unhappy with any part of our service, please contact us directly at priyanka@unbiasedbirth.co.uk so we can work together to resolve your issue as soon as possible.

11. Governing Law

11.1. This contract is governed by English law. If any disputes do arise that cannot be resolved informally, both parties agree they will be handled exclusively by the courts of England.